Our Story
Empowering
Independence
Navigating Aged Care with Compassion and Expertise.
Community Participants:
On Time consistent Home Care for Aging Australians
At Encompass Homecare, we believe in nurturing the spirit of independence and choice for ageing Australians. While our focus is to assist those living in retirement and lifestyle villages, this is being achieved by working with some of Australia’s largest providers.
The Encompass team works hard to become an integrated part of that community, allowing for ongoing and constant reviews of a client’s needs and desires. By having staff permanently located within a village we are able to achieve a consistency of care personnel and guarantee on time services, rather than providing a window for arrival. This model also allows us to service clients outside of the village environment with the and minimise travel time and inconsistency in services.
Our mission is to provide comprehensive home and community-based services that allow our clients to live in their own homes with dignity, control, and a sense of security.
Our Philosophy
The core of Encompass Homecare’s philosophy revolves around enhancing the quality of home care coordination and service delivery. We understand that our clients are at the heart of everything we do, and our approach is to build strong, interpersonal relationships that extend beyond the individual to include family, friends, neighbours, and all relevant stakeholders. We believe in Care Partnership NOT Case Management, we work WITH clients to understand their goals needs and most of all the little things that will assist in making their lives complete. By functioning as a cohesive unit, we ensure a continuum of care that respects the individuality and preferences of each client.
Our Vision
We understand that the journey from application to receiving government assistance can be drawn out and confusing. Our vision extends from the initial contemplation stage to applying for an ACAT assessment and beyond, ensuring that each person receives services tailored to their individual needs. We will happily work with the client and family to ensure all information is captured for the initial referral and where it is appropriate will happily arrange for an Encompass Nurse or Care Partner to be present at the assessment ensuring that all appropriate information is shared, this allows for a fuller determination of needs and an additional point of contact for the client and family. Whether clients ultimately choose Encompass to provide these services or not, we are committed to providing support every step of the way
Your Care Partner
The Encompass Promise
We believe in holistic well-being, encompassing not just physical health but emotional and social fulfillment too. Our approach is shaped by the unconditional love and care we hold for our family, extending that same level of attention to every individual we serve. We provide a single point of contact to each client and family, your Care Partner, this person is always available to address any concerns and more importantly to work with you and the team to develop innovative care solutions for your loved one. Our promise is to deliver the highest stand of care at every step. This means constantly asking ourselves if our services, our approach, and our interactions meet the high standards worthy of our own mothers (and or fathers).
At Encompass Homecare, we’re more than just a service provider – we’re a partner in facilitating a life of independence and dignity for aging Australians.